-
How do I know if I’m eligible for benefits?
-
You must be an active, full-time employee to be eligible for benefits. Field employees working an average of 30 or more hours per week, measured over a 6-month period, are eligible. Office employees become eligible on the 1st day of the month following 30 days of employment. Employees will receive an email from UKG when eligible to enroll. If you have questions about your eligibility, contact Employee Services or email Benefits@FlaggerForce.com.
Field employees who are eligible for benefits can identify their benefits start date here: https://flaggerforce.com/benefits-eligibility/
-
Are dependents eligible for benefit coverage?
-
Spouses to whom you are legally married and children under age 26 (biological, legally adopted, stepchildren, legal guardianship, or court ordered parental responsibilities) are eligible for benefit coverage through Flagger Force. Children over the age of 26 are eligible if primarily dependent on you for support because of a mental or physical disability.
-
How do I enroll in benefits?
-
Eligible employees must log into UKG to enroll in or change benefits. A link to UKG’s website can be found on ITZ, or employees can download the UKG Ready mobile app. For more information on enrolling, tap the “View PDF” button below and download the step-by-step guide.
VIEW PDF
-
I don’t remember my User ID or Password for UKG.
-
Users can now reset their UKG passwords/login credentials by selecting the “Forgot Password?” option in the app/portal’s login screen.
If you experience difficulty when resetting your account information, contact our Employee Services team by calling the OSC (717.461.7650) and selecting option ‘5’. Our helpful team will assist you in resetting your password. If you continue to experience trouble, reach out to Human Resources team by emailing HumanResources@FlaggerForce.com
-
Will I receive insurance ID cards?
-
If you enroll in medical, dental, or vision coverage, Capital Blue Cross (CBC) will mail a physical ID card to your home address within 7-10 business days of your coverage start date. If you need proof of insurance prior to receiving your ID card, contact Benefits@FlaggerForce.com for a digital copy of your card.
-
What is Open Enrollment?
-
Open Enrollment is your annual opportunity to elect or modify benefits coverage to meet your and your family’s needs for the coming plan year. (9/1/2024 – 8/31/2025).
-
When is Open Enrollment?
-
Open Enrollment begins Thursday, August 1, 2024, and ends Friday, August 16, 2024. We recommend you DO NOT WAIT UNTIL THE LAST DAY to complete your enrollment, if eligible.
-
When do the benefits I choose begin?
-
The benefit coverages you elect during Open Enrollment will go into effect on September 1, 2024.
-
If I don’t want to change any of my benefits, do I still have to enroll?
-
Open Enrollment is a MANDATORY active enrollment, and ALL EMPLOYEES MUST take action! You must enroll, re-enroll, change, or waive all benefit plans. If you do not act by Friday, August 16, 2024, you will lose all benefits coverage on August 31, 2024.
-
What if I decide to make a change after I’ve submitted my enrollment?
-
You may log in to UKG to make changes and resubmit your elections as many times as you need through Friday, August 16, 2024. If you cannot make a change and are struggling through the process, email Benefits@FlaggerForce.com to indicate the change(s) you wish to make.
-
Can I make changes to my benefits after Open Enrollment is over?
-
Once the Open Enrollment window closes on Friday, August 16, 2024, no changes can be made to elections. No exceptions will be granted. However, if you experience a Qualifying Life Event (i.e. loss of other coverage, birth of a child, change in marital status, etc.), you may request to make changes by initiating a Qualifying Life Event in UKG within 30 days of the event. If you have questions regarding eligible events, email Benefits@FlaggerForce.com.
-
How do I know which medical plan option is best for me?
-
Think about your healthcare needs over the past year and what you expect in the coming year. Are you planning to have a baby? Do you expect to have surgery? Do you take several prescription medications? Are you generally healthy, thinking you will simply need coverage for occasional sicknesses? These are the things to think about as you review your options. QUICK TIP: Review the Plan Comparison Chart in the Benefits Guide where you can see all three medical plan options side-by-side. If you have specific questions, email Benefits@FlaggerForce.com for further assistance.
-
I have some questions about the benefits. Who can I talk to?
-
Email Benefits@FlaggerForce.com. If you have questions specific to your individual needs, you may also contact the insurance carriers directly for assistance. (See the “Contact Information” page of the Benefits Guide).
-
For detailed information about specific benefit plans, click the appropriate link below.
-
Please click the appropriate link below to find detailed information about the specific benefit plans offered:
Field Medical Benefits:
Office Medical Benefits:
Dental / Vision Benefits:
Health & Wellness:
-
Need Additional Information About Your Coverage Through Capital Blue Cross?
-
For additional information about your coverage through Capital Blue Cross (CBC), click the links below:
