Traffic Control Services from
Quality traffic control is about executing the details with precision. As an industry leader, Flagger Force has the experience and knowledge to apply the right traffic control solution to your job site, wherever it may be. And with nearly 2,000 employees, we offer the size and scope to handle any traffic control situation safely and proficiently.
Our centralized, technology-enabled Operations Service Center scales our management capabilities by knitting together and synchronizing our dispersed workforce across territories. This enables Flagger Force to respond effectively to your temporary traffic control service needs, expectations, and project requirements.
We also pride ourselves on meeting individual customer needs. No two traffic control projects are alike, which is why we take the time to discuss your project with you and scout your site to understand the project context and needs. Then we assemble a qualified team for your job that includes crew members, crew leaders, and advanced crew leaders supported by teams of field specialists, supervisors, and safety professionals across your operational footprint.
Flagger Force Operations Center: The Operations Hub for Traffic Control
The Flagger Force Operations Service Center is the hub that keeps our teams agile and responsive to customer needs. Our Operations Service Center supports both our clients and employees, ensuring a seamless, responsive experience for everyone involved. Within the Operations Service Center, we have three dedicated teams: Employee Services, Client Services, and Resource Allocation.
Employee Services provides comprehensive support to our Flagger Force field employees. From technical assistance and payroll support to managing time-off requests and handling incidents that may occur in the field, our Employee Services team keeps operations running smoothly. Additionally, they take care of human resources and fleet management, ensuring our field employees have everything they need to excel in their roles.
The Client Services team is dedicated to serving our clients and utility partners. They handle order submissions through client phone calls, field leadership communication, and our website order form. Not only do they maintain order submissions, but also assist with managing nearly 600 orders daily. To place an order, you can complete the form here.
The Resource Allocation team is responsible for dispatching our field employees to work sites based on client needs, providing efficient reallocation of necessary resources, creating Traffic Control Plans (TCPs), and setting up Preconstruction Meetings. Resource Allocation maintains several daily and hourly reports to ensure all resource availability is up to date, making sure we’re not underutilizing our equipment and field employees. The work that this team does ensures we meet the needs of our clients every day.
With the Operations Service Center acting as a centralized resource, both clients and employees have access to exceptional support whenever it’s needed. Our proprietary enterprise resource planning (ERP) system plays a crucial role in integrating departments across the company, ensuring that all client and employee needs are managed efficiently from a single location.
Traffic Control Operations Powered by Digital Technology
At Flagger Force, we are always striving to innovate and improve. That’s why we introduced our latest dispatching technology – FFWRX® (Flagger Force WRX). This cutting-edge app revolutionizes how we handle job assignments. To use FFWRX®, field employees download the app on their phones and receive essential job information, client details, and other important updates in real time. This seamless integration of mobile technology ensures that our field employees have the necessary resources at their fingertips, enhancing their productivity and enabling them to deliver unparalleled service to clients.
Using our fleet management and telematics technology, we’re not only able to monitor truck locations and movement, we’re also able to reinforce safe driving tactics. Additionally, we’re able to track and monitor our equipment to ensure we’re able to allocate the right resources to meet our client’s needs.
We understand the importance of maintaining effective communication within our dispersed workforce. That’s why we developed ITZ (In The Zone), an app that facilitates internal team communications and connects our employees to keep them engaged and informed. ITZ utilizes a range of communication, social, and document-sharing tools to foster collaboration and ensure that our employees remain at the forefront of our communications. Our teams are also able to communicate about emergency storm response availability, tips for staying safe in work zones, and updates from clients. From our newest crew members to our CEO, ITZ offers everyone an opportunity to stay connected to each other, their work, and the Flagger Force brand. By prioritizing effective communication, we ensure that every member of our team is empowered to contribute their best and uphold our commitment to keep our communities moving.
At the Flagger Force Operations Service Center, we take pride in our ability to provide exceptional support to our clients and employees. By leveraging innovative technology, streamlining processes, and fostering open communication, we stand ready to meet the ever-evolving needs of our customers. Contact us and experience how the Operations Service Center makes Flagger Force agile, responsive, and your trusted partner in traffic control solutions.
Compliance and Safety: Part of
Everything We Do
When you consult Flagger Force for our traffic control services, we take the time to understand your requirements and expectations. We’ll consider factors such as the time, date, frequency of your work, necessary lane closures, requirements for set up and tear down, signage needs, changing road conditions, and the best ways to ensure safety for your workers and ours.
We understand that there are many factors considered when enforcing a traffic plan, such as time of the day and day of the week. We address those with different crew member configurations and work zone set-ups. For example, if your work takes place on a roadway subject to heavy commuter traffic during weekday mornings and evenings, we can provide additional flagging resources. We know the right questions to ask and once we understand the requirements of your job site, we can plan for how many flaggers will be needed along with the necessary traffic control devices to keep everyone safe and minimize the impact on traffic flow.
Flagger Force also understands legal requirements and permitting practices. We know that legal standards for temporary traffic control services can vary from state to state. At Flagger Force, we are well-versed in the DOT requirements across our operating regions, and we adjust signage and setups to meet all those standards and guidelines. We execute our flagging operations to ensure they are within legal compliance and that our employees meet all training and all safety standards of the traffic control for your specific project so you can get to work to keep our lights on, water flowing, and roads clear.
“The Flagger Force Operations team has done a great job at providing me consistency on my job site this week. I appreciate all the hard work.”- Owen Crouse, Foreman, Riggs Distler
“Today, Flagger Force did an excellent job on our work zone. I was very impressed with their level of professionalism and knowledge in traffic control. They did some great work.”- Phil Vigue, Foreman, Cianbro Corp.
“The crew from Flagger Force did a great job today. These two were professional, patient, and pleasant to work with.”- Charles Curtis, Foreman, Verizon
“Flagger Force has some of the best crews. They are always attentive, listen to what is needed and they all have been a pleasure to work with.”- Donnie Hoffer, Foreman, Brubacher Excavating
“Flagger Force employees are polite, courteous, and very professional. It is always nice to have them on our site.”- Scott Gates, Foreman, UGI
“Our Flagger Force crew did an outstanding job today. I am impressed with the quality of the level of service they provided. They were safe, courteous, and were a pleasure to have worked alongside of our crew.”- Steve Krizan, Foreman, BGE-Underground
“The crews at Flagger Force are great to work with. We had a complicated rolling slowdown and they had the operation down to a science. I am very pleased with the job they performed.”- Andrew MacPherson, project manager, CW Wright Construction
“The crew with my team today was outstanding. My employees made sure to tell me how knowledgeable, polite, and hardworking each member of this crew was throughout the day.”- Damon Barbour, Supervisor, Reg Operations Line & Sub, West, Potomac Edison
“I want to thank Flagger Force for providing us with an outstanding and professional crew. The dedication your employees show on the road is very gratifying knowing they are the ones protecting our crew. Thank you for keeping us safe.”- Shane Satterwhite, foreman, Pike Electric