• About Us
  • Blog
  • Careers
  • Contact Us
    • Order Traffic Control
    Employee Portal

    Surge Pay Program

    Map highlighting the regions where regional incentive payouts are available. The regions marked with yellow indicate rewards are available.

    SURGE PAY Program Overview

    The Surge Pay Program is designed to address staffing and retention challenges in specific high-demand counties across our footprint. Employees who work within the designated counties will receive an additional $1.50/hour incentive added to their hourly rate. This Surge Pay Program will run from Monday, 9/15/2025, until Sunday, 11/23/2025.
    • The first pay period employees may begin seeing Surge Pay applied to their hourly rates is Friday, September 26, 2025. 
    The program only applies to the following:
    • Pennsylvania Counties
      • Cumberland
      • Dauphin
      • Lancaster
      • York
    Review the included graphic for additional visualization of these counties*

    Eligibility Criteria

    An employee qualifies for the Surge Pay when the following conditions are met:

    • Their work assignment’s meeting location for that day is located within one of the listed SURGE PAY Program counties.
    • The employee is one of the following roles:
      • Crew Member (CM)
      • Crew Leader (CL)
      • Advanced Crew Leader (ACL)
      • Field Trainer 1 (FT 1)
    • The employee is actively working on a client’s billable order.

    Exclusions:

    • Mentees and ‘Riders’ are not eligible to receive the Surge Pay.
    • Non-Billable Work Orders (Equipment Delivery & Flagger Force orders) will NOT receive the Surge Pay increase.

    Important Details

    Please consider reviewing the following details for situations you may encounter with Surge Pay.

    1. A Billable Order’s MEETING LOCATION will determine our team’s review regarding Surge Pay.
    2. Will the Surge Pay stack with other rate-increasing opportunities? Yes! See the examples below…
      • Night Rate – An employee’s rate would be increased by +$1.50 and then additionally increased by +$2.00 with the Night Rate.
      • Overtime – An employee’s rate would be increased by the +$1.50 and then multiplied by x1.5 for the Overtime Rate.
      • SEO Work – An employee’s rate would be increased by the +$1.50 and then additionally increased by the +$1.00 for all work completed as an SEO.
    3. Surge Pay will NOT appear as a separate pay code. You may see a separate line item detailing your work due to the rate difference with the added Surge Pay.
    4. Mentees are NOT eligible to receive the Surge Pay.